We start by understanding how you work. Then we build a solution around your business: connecting systems, smoothing out friction and supporting your success, long after go-live.
Trusted by growing Australian companies
When your tools don't talk, work gets copied by hand, decisions wait on data, and your people spend more time filling gaps than moving forward. We use Salesforce to bridge the divide, freeing you to focus on growth.
of the average organisation's 957 applications talk to each other.
Salesforce, Connectivity Benchmark Report, 2026
What we do
From strategy and implementation to integration, AI and ongoing support, we help you get more from Salesforce and the systems around it.
Start with the right questions before you start building.
Build Salesforce around the way your business works.
Connect the systems your business relies on.
Turn data into insights your team can act on.
Put AI to work where it makes a difference.
Keep improving long after go-live.
Who we help
You're here for a reason. And if you're anything like our other clients, it's likely one of the following:
If you're spending hours on double entry, consolidating conflicting reports or switching between multiple software platforms to find one answer: your systems are disconnected. We build the integrations that make your systems agree, so information moves without anyone carrying it.
Explore integrationWe find the repetitive tasks that should do themselves and use AI and automation to take them off your plate. Not just to show off the tech, but to make a meaningful difference to your workload.
Explore AIWe build Salesforce to provide a connected customer layer across every system you use. So everyone can see the full relationship: what they've bought, what they've said and what they've been promised. And all on a single screen.
Explore implementationWhen your data is disorganised, pulling the numbers can take weeks of spreadsheet compilation. We build reporting and analytics that complete in a click, so you always know how you're tracking.
Explore data and analyticsGrowth often demands new systems, licences and steps. We help you decide on the tech worth adding to your stack, so scaling simplifies your work instead of compounding it.
Explore strategyChanging anything feels risky, so nothing changes. We take on stuck Salesforce orgs every year: stabilise, untangle, then improve release by release with Fluent Care.
Explore Fluent CareIf you're spending hours on double entry, consolidating conflicting reports or switching between multiple software platforms to find one answer: your systems are disconnected. We build the integrations that make your systems agree, so information moves without anyone carrying it.
Explore integrationWe find the repetitive tasks that should do themselves and use AI and automation to take them off your plate. Not just to show off the tech, but to make a meaningful difference to your workload.
Explore AIWe build Salesforce to provide a connected customer layer across every system you use. So everyone can see the full relationship: what they've bought, what they've said and what they've been promised. And all on a single screen.
Explore implementationWhen your data is disorganised, pulling the numbers can take weeks of spreadsheet compilation. We build reporting and analytics that complete in a click, so you always know how you're tracking.
Explore data and analyticsGrowth often demands new systems, licences and steps. We help you decide on the tech worth adding to your stack, so scaling simplifies your work instead of compounding it.
Explore strategyChanging anything feels risky, so nothing changes. We take on stuck Salesforce orgs every year: stabilise, untangle, then improve release by release with Fluent Care.
Explore Fluent CareWhy Fluent
Our projects succeed because we work harder to understand your business, make decisions that fit it, and build systems your people actually want to use.
That’s why clients choose Fluent.
You’ll work with experienced consultants throughout your project, not just during the sales process.
We keep project teams small, so you get direct access to consultants and no unnecessary handovers.
We explain complex technology in plain English and recommend the right approach for your business, not the biggest.
We’re here to help your business keep improving long after your project is delivered.
Every project is different, but the outcome is always the same: work that flows more smoothly.
“Onboarding has been reduced from four to two weeks, and we can handle double the number of activations.”
Asheesh ChackoCOO, me&u
AI, where it makes sense
See what changes when AI joins the way your business already works.
Explore AIGoing live is just the beginning.
We help you keep Salesforce performing, improving and adapting as your business changes. Whether it's day-to-day support, new functionality or continuous optimisation, we're there to help you get more from your investment.
Explore SupportStill weighing it up? The quickest answer is a conversation.
No. We work with businesses choosing Salesforce for the first time as well as those improving an existing org.
A focused build happens in weeks; a phased implementation happens in months. You'll get a real timeline at scoping, not a guess that sounds good.
Discovery first: we watch how the work actually runs before we design anything. Then we build, test against your real exceptions, train your people in the live system, and stay on after go-live.
Yes. Integration is core to what we do: finance, ERP, billing, marketing and data platforms included.
No. We work with growing businesses and enterprises alike, and scope the team to suit the problem.
Yes, through Fluent Care, with the same people who built your solution.
Every business is different. Let's talk about yours.
